Privacy Policy

Last Updated: 15/4/2025

1. Introduction

SJAI Media (trading name of SJAI Education LTD) ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sjaimedia.co.uk (the "Website") or use our services.

Company Information:

•Company Name: SJAI Education LTD (trading as SJAI Media)

•Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE

•Company Registration Number: 15511060

•Contact Email: [email protected]

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

•Name (first and last name)

•Email address

•Phone number

•Any other information you choose to provide in contact forms, consultation requests, or communications with us

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information, including:

•IP address

•Browser type and version

•Operating system

•Referring website

•Pages viewed and time spent on pages

•Date and time of visits

•Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These may include:

•Essential cookies (necessary for website functionality)

•Analytics cookies (to understand how visitors use our site)

•Marketing cookies (for advertising and remarketing purposes)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Primary Business Purposes

•Providing our services and responding to your inquiries

•Communicating with you about our services, consultations, and business matters

•Processing and fulfilling service requests and consultations

•Customer support and technical assistance

3.2 Website and Service Improvement

•Analyzing website usage to improve our services and user experience

•Monitoring and analyzing trends and usage patterns

•Testing and improving website functionality

3.3 Legal and Security Purposes

•Complying with legal obligations and regulatory requirements

•Protecting our rights and the security of our Website and services

•Preventing fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

For users in the European Union and United Kingdom, we process your personal data based on the following legal grounds:

•Consent: When you provide explicit consent for specific processing activities

•Contract: When processing is necessary to perform our services or enter into a contract with you

•Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights

•Legal Obligation: When required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

•Contact information (name, email, phone number) is retained indefinitely to maintain our business relationship and provide ongoing support

•Website usage data is typically retained for up to 26 months

•Communication records are retained indefinitely for business continuity and reference purposes

6. Information Sharing and Disclosure

6.1 We Do Not Sell or Share Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

6.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and conducting business, including:

•Web hosting providers

•Analytics services (such as Google Analytics)

•Payment processors (when applicable)

•Email service providers

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

6.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

•Comply with legal obligations

•Protect our rights and property

•Prevent fraud or security threats

•Protect the safety of our users or the public

7. International Data Transfers

As we serve customers in multiple countries (USA, UK, Canada, Australia, New Zealand, and Europe), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

•Adequacy decisions by relevant authorities

•Standard contractual clauses approved by the European Commission

•Other appropriate safeguards as required by applicable law

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 General Rights

•Access: Request a copy of the personal information we hold about you

•Correction: Request correction of inaccurate or incomplete information

•Deletion: Request deletion of your personal information (subject to legal and business requirements)

•Objection: Object to certain types of processing

8.2 GDPR Rights (EU/UK Users)

•Data portability: Receive your data in a structured, machine-readable format

•Restriction of processing: Request limitation of how we process your data

•Withdraw consent: Withdraw consent for processing based on consent

8.3 CCPA Rights (California Users)

•Right to know what personal information is collected and how it's used

•Right to delete personal information (subject to exceptions)

•Right to opt-out of the sale of personal information (we do not sell personal information)

•Right to non-discrimination for exercising privacy rights

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframes required by applicable law.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our Website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SJAI MediaEmail: [email protected]
Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE

For GDPR-related inquiries, you may also contact your local data protection authority.

14. Cookies Policy

14.1 What Are Cookies

Cookies are small text files stored on your device when you visit our Website. They help us provide you with a better experience and allow us to analyze how our Website is used.

14.2 Types of Cookies We Use

•Strictly Necessary Cookies: Essential for the Website to function properly

•Analytics Cookies: Help us understand how visitors interact with our Website

•Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

14.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

This Privacy Policy is governed by the laws of England and Wales and is designed to comply with GDPR, CCPA, PIPEDA, and other applicable privacy regulations.